Shipping & Orders FAQ (EU)

Last updated: 13.08.2025 • Operator: Atlas & Company Limited (Hong Kong) • Support: support@maxsneak.com

1) Which countries do you ship to?

We currently ship to:
Netherlands, Belgium, France, Luxembourg, Ireland, Spain, Portugal, Italy, Denmark, Sweden, Finland, Poland, Czechia, Slovakia, Hungary, Slovenia, Croatia, Romania, Bulgaria, Greece, Estonia, Latvia, Lithuania, Malta, Cyprus.

Not included here: Germany and Austria (handled separately).

Europe (Non-EU)

  • United Kingdom

  • Norway

  • Iceland

  • Switzerland

  • Serbia

North America

  • United States

  • Canada

  • Mexico

Central & South America

  • Brazil

  • Argentina

  • Chile

  • Colombia

  • Peru

  • Uruguay

  • Costa Rica

Asia

  • China (Mainland & Hong Kong SAR)

  • Japan

  • South Korea

  • Singapore

  • Malaysia

  • Thailand

  • Philippines

  • Indonesia

  • Vietnam

  • India

  • United Arab Emirates

  • Saudi Arabia

  • Qatar

  • Israel

Oceania

  • Australia

  • New Zealand

Africa

  • South Africa

  • Morocco

  • Egypt

  • Kenya

Note: Some countries may have restricted shipping due to carrier limitations, customs regulations, or political sanctions. If your country is not listed at checkout, please contact support@maxsneak.com to confirm availability.

2) How long does delivery take?

Delivery times depend on destination, product, and where stock ships from (EU hub vs. international). Below are typical tracked estimates. Some countries share the same range by design for consistency and transparency.

Western Europe
Netherlands (NL): 9–17 business days
Belgium (BE): 9–17 business days
France (FR): 9–17 business days
Luxembourg (LU): 9–17 business days
Ireland (IE): 9–17 business days

Southern Europe
Spain (ES): 9–17 business days
Portugal (PT): 9–17 business days
Italy (IT): 9–17 business days
Malta (MT): 9–17 business days
Cyprus (CY): 9–17 business days
Greece (GR): 9–17 business days (islands may be on the higher end)

Nordics
Denmark (DK): 9–17 business days
Sweden (SE): 9–17 business days
Finland (FI): 9–17 business days

Central & Eastern Europe
Poland (PL): 9–17 business days
Czechia (CZ): 9–17 business days
Slovakia (SK): 9–17 business days
Hungary (HU): 9–17 business days
Slovenia (SI): 9–17 business days
Croatia (HR): 9–17 business days
Romania (RO): 9–17 business days
Bulgaria (BG): 9–17 business days
Estonia (EE): 9–17 business days
Latvia (LV): 9–17 business days
Lithuania (LT): 9–17 business days

DACH region
Germany (DE): 9–17 business days
Austria (AT): 12–18 business days
Switzerland (CH): 12–18 business days

Countries outside DACH with extended range (10–20 business days)
United Kingdom (UK): 10–20 business days
Norway (NO): 10–20 business days
Iceland (IS): 10–20 business days
Serbia (RS): 10–20 business days
United States (US): 10–20 business days
Canada (CA): 10–20 business days
Mexico (MX): 10–20 business days
Brazil (BR): 10–20 business days
Argentina (AR): 10–20 business days
Chile (CL): 10–20 business days
Colombia (CO): 10–20 business days
Peru (PE): 10–20 business days
Uruguay (UY): 10–20 business days
Costa Rica (CR): 10–20 business days
China (Mainland & Hong Kong SAR): 10–20 business days
Japan (JP): 10–20 business days
South Korea (KR): 10–20 business days
Singapore (SG): 10–20 business days
Malaysia (MY): 10–20 business days
Thailand (TH): 10–20 business days
Philippines (PH): 10–20 business days
Indonesia (ID): 10–20 business days
Vietnam (VN): 10–20 business days
India (IN): 10–20 business days
United Arab Emirates (AE): 10–20 business days
Saudi Arabia (SA): 10–20 business days
Qatar (QA): 10–20 business days
Israel (IL): 10–20 business days
Australia (AU): 10–20 business days
New Zealand (NZ): 10–20 business days
South Africa (ZA): 10–20 business days
Morocco (MA): 10–20 business days
Egypt (EG): 10–20 business days
Kenya (KE): 10–20 business days

Heads-up: These are estimates. Customs checks, courier backlogs, severe weather, strikes or peak seasons can add time. If your order is 5 business days past the upper estimate, contact us at support@maxsneak.com so we can investigate.

3) What shipping methods and carriers do you use?

We use tracked services end-to-end. The exact route depends on stock location and the best-performing network for your address.